Shipping policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or holidays.
Shipping Times Delivery times vary depending on your location and the product ordered:
- United States: 7-15 business days
- International: 14-30 business days
Please note that these are estimated timeframes and may vary due to factors beyond our control, such as customs delays or carrier issues.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3-5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at maisonamave@gmail.com and we will investigate with the carrier.
Wrong Address Please ensure your shipping address is correct at checkout. Amavé Luxe is not responsible for orders shipped to an incorrect address provided by the customer.
Contact For any shipping-related questions, reach out to us at maisonamave@gmail.com.