Refund policy
Return & Refund Policy — Amavé Luxe
At Amavé Luxe, we want you to love every purchase. If something isn't right, we're here to help.
Return Window We accept returns within 30 days of the delivery date.
Eligibility Requirements To be eligible for a return, items must:
- Be unworn, unwashed, and in original condition
- Have all original tags and packaging attached
- Not be a final sale or clearance item
Non-Returnable Items
- Underwear and swimwear
- Jewelry and accessories (for hygiene reasons)
- Items marked as "final sale"
How to Start a Return Contact us at [your email] with your order number and reason for return. We'll respond within 2-3 business days with instructions.
Return Shipping Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
Refunds Once your return is received and inspected, we'll process your refund within 5-7 business days to your original payment method.
Damaged or Incorrect Items If you received a damaged or wrong item, contact us immediately at maisonamave@gmail.com with photos. We'll cover return shipping and send a replacement or issue a full refund.